Pinion Blog

Why I Hate Pivots

I know. Pivots are a normal part of building a startup, but I still hate them. Every time I see that email announcing the great news, I have the same reaction: Ugh. Here's why.

Let me say upfront what every angel investor is supposed to say: pivots are a normal part of building a startup. Slack was a pivot. YouTube was a pivot. Twitter was a pivot. Venture success stories are heavily populated by companies that started doing one thing, learned something, and ended up doing something else entirely. None of this is news.

I know and yet I still kind of hate it when one of my investments pivots.

This is my honest reaction to the quarterly update I get that cheerfully announces the big news. I don’t say it out loud (until now), but I almost always think it.

Here is the reasoning behind my reaction:

1. The pivot is not the business I underwrote

This is the big one, and it's the one most founders underestimate when they send the pivot announcement.

When I wrote the original check, I did diligence on a specific business. I evaluated a specific market. I formed a specific view about the founders' fit for that specific opportunity. I built a specific thesis about why this company, at this stage, in this market, with these people, had a credible path to a large outcome. The decision to invest was the output of that work.

When a company pivots, that work goes in the trash. I'm now holding a position in a different company than the one I evaluated. Same cap table, same founders, often same office and same logo, but different business. The market is different. The customer is different. Sometimes the moat is different, or the moat I thought existed turns out not to matter for the new direction. The thesis I formed, the diligence I did, and the conviction I built all have to be reset. I know! I know! Who moved my cheese?

The honest re-underwriting question is: would I have written this check, at this valuation, to these founders if they had pitched me the new business cold today? The answer is sometimes no, but the big difference is that I’ve lost my ability to make that decision. I’m already committed. I think the lack of choice is probably the part that irritates me the most.

2. The pivot reveals something about the founders that I didn't see before

Sometimes a pivot is genuinely a learning-driven moment. The team got into the market, discovered something they couldn't have discovered without building, and is responding intelligently to what they learned. That's healthy. I respect it. I might even feel better about the team after a smart pivot.

But sometimes, the pivot reveals something about the founders that I didn't see clearly during the original diligence. Maybe they over-promised on the original thesis and the gap is now obvious. Maybe they don't have the conviction to push through the brick wall the original business was hitting. Maybe they were always more in love with the idea of building a startup than with the specific problem they were solving. Maybe they're chasing whatever they think investors want to fund this quarter rather than solving a real problem.

The pivot announcement is information about the founders, not just about the business. And the information isn't always flattering. The graceful pivot — the one that comes with a clear post-mortem, an honest accounting of what didn't work, and a credible argument for why the new direction is better — is a different signal than the optimistic pivot that glosses over what failed and asks me to share their enthusiasm for the new thing.

I write checks based on people. When the pivot tells me something about the people that I didn't know when I underwrote them, I have to re-evaluate not just this position but my judgment about the original investment. That's uncomfortable. It should be uncomfortable. But it's part of what reading the pivot honestly means.

3. The pivot resets the clock

This is the practical, unsexy reason that I think matters more than people give it credit for. Angel investments are already long-duration commitments. Five to twelve years to outcome is normal. Some go longer. The cognitive and emotional cost of holding a position over that duration is real, and it's compounded by the fact that you're holding twenty or thirty of them in parallel.

A pivot resets the clock on a position. The two years I just spent watching the original business develop - building context, getting to know the team, understanding the market - that's not gone, exactly, but it's heavily devalued. The new business is starting roughly from scratch, and the timeline to any meaningful outcome resets accordingly. A pivot in year three of a company doesn't shave time off the original timeline; it adds time to it.

For an angel managing a portfolio, this matters. Your portfolio's overall liquidity timeline is the rough average of its individual positions' timelines. Pivots push that average out. The slow trickle of exits you were modeling moves further into the future. The follow-on capital you reserved for this position is now backing a different bet than you thought you were backing, and it has to last longer than you planned.

What I do anyway

I’m 100% planning to be proven wrong about this. One of our investments is going to pivot, be wildly successful and someone is going to send me this post with a “this you?” note. I can’t wait, but it has not happened yet.

The practical reality is that there's no liquid market for early-stage private positions, and the options for exit are limited and rarely good.

What I do instead is two things. First, I re-underwrite the position honestly — not the way I wish I could, but the way I'd evaluate a cold deal with the same founders at the same valuation pursuing the new business. If the answer is I wouldn't have written this check, I don't follow on. That's the part that's actually within my control, and it's the part that protects the portfolio from doubling down on bets that have quietly become bad ones.

Second, I keep the relationship intact. The founders are still the founders. They may pivot again, and the next pivot may be the one that works. They may also go on to start another company someday, and the way I handled this one will shape whether they let me into the next one. Hating the pivot isn't the same as hating the founders. The honest reaction is private; the visible reaction is professional.

But internally, I'll admit it. I hate it. The investment I made isn't the investment I have anymore, and the work of figuring out what I'm holding now is a tax I didn't budget for when I wrote the original check.

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